Frequently Asked Questions

Everything you need to know about your self-portrait experience.

What is your standard shipping timeframe?

We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 3-5 business days depending on your location.

How do I return an item?

We accept returns on all full-priced items within 14 days of delivery. Items must be unworn, in their original condition, and with all designer tags still attached.

Can I track my order status?

Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.

How do I find the right size?

Each product page features a detailed size guide and fit notes. Our garments generally follow UK sizing, so we recommend referring to our conversion chart for international equivalents.

Are duties and taxes included in the price?

For international orders, duties and taxes are calculated at checkout to ensure no hidden fees upon delivery. This depends on the destination country's regulations.